To view all your Play Store & Android App Store Reviews in Engage,
- From your Statusbrew dashboard, head over to Engage
- Hover over the Views header in the left side pane and click on the (+) button
- Start by giving your view a name & an emoji (📱⭐️) that's easily recognizable by you and your team
- Now click on +Add Filter and click on Conversation Type
- Search for 'Review' and select Play Store & App Store one by one, click Apply
- Now you can choose to share the view with specific users/user groups or share it with all
- Click on Save, and you're done!
You'll see this view on the left side navigation pane under the 'Views' section
Read more:
Connecting Your Play Store App With Statusbrew
Review Management With Statusbrew
Track Apple App Store Ratings & User Reviews With Statusbrew