Prerequisites for Connecting Your Instagram Account to Statusbrew

To ensure seamless integration with Statusbrew, we recommend that you review the prerequisites before connecting your Instagram Account. This will help prevent any potential issues that may arise during the connection process.

This article lists the requirements for connecting your Instagram Business Account with Statusbrew. It also includes steps to check for the requirements and troubleshoot any connection issues.

In this article

Requirements for Connecting Your Instagram Account to Statusbrew

These four conditions must be fulfilled before you try to connect your Instagram account with Statusbrew to ensure an uninterrupted connection.

Understanding and Checking These Conditions

Check if your Instagram account is converted to a Business Profile (Professional Account)

You can easily check if your Instagram profile is converted to a Business Account. Go to your profile and check if you can see a Professional dashboard. All business accounts have a professional dashboard.

When you tap on the Professional dashboard, this window appears.

— Steps to convert IG profile to IG business profile

Check if your Instagram Account is connected to the correct Facebook Page

It is extremely necessary to check if you have connected your Instagram account to the right Facebook page. While the settings may show as connected on Facebook, you should still choose to verify the connection from Instagram’s end as well.

To verify:

• Go to your profile and click on Edit Profile
• Check the name of the connected Facebook Page in the Public Business Information section
• Confirm that the correct Facebook Page is connected
• If the correct page is not connected, tap on the connected page, tap Change or create page
• Choose the correct Facebook page that you want to connect and tap on Done

Note that if in case the connected Page appears to have the correct name but has no profile photo, the connected Page is most likely the one that Instagram created itself while you were converting to a Business Profile. This could be resolved by tapping on the Page that includes your profile photo.

If there are no traces of the correct Facebook Page at all, log into the Facebook Page to which you have admin access using Facebook's mobile app. If this process still does not show the correct Page, you’ll need to check whether you have access to the page and whether it is partial or full control access.

Note If no page is connected, please connect your Instagram Account to the relevant Facebook Page

Check if you have Full Control access in Facebook Business Manager

In order to connect your profile to Statusbrew, you must have Full Control access in Facebook Business Manager. To check this, go to People in Facebook Business Settings and check all the users added under People and their access permissions over here. If you’re not added here or you have partial access, contact the Page Owner or someone with full access to help in connecting the profile to Statusbrew.

You must have full control access control in the Facebook Business Manager for the account that you’re trying to connect. Full control access is essential for integrating your Instagram Business Account with third-party tools like Statusbrew. It requires certain crucial permissions to collect and utilize social media data for effective management.

If you don't have the necessary access, don't worry! You can simply reach out to someone who has Full Control access and request their assistance in connecting your page to Statusbrew.

How to check the access level?

You can easily check your access level by following these simple steps -

• Navigate to the People section in Facebook Business Settings
• Now you can see all the added users and their Business Account Access
• Review your access permissions over here
• In case of partial access, you won’t be able to see the details for others but you can open your details
• Click on your name and view your details. Check if you have full access for the relevant pages that you’re trying to connect.

If you notice that you don’t have the necessary access, don’t worry. Reach out to the Page Owner or someone with full access and ask for their help in connecting your account to Statusbrew.

If you’re not able to see the below-shown page for your Organization, then you must not have been added over here. In this case, you can ask someone with Full Control to add you.

How to Add A New User in Facebook Business Settings?

If you are not listed in the People Section in Facebook Business Settings, a user with Full Control access can add you by following these simple steps -

• Navigate to the People section in Facebook Business Settings
• Click on the Add People Button beside the search bar
• Enter the email address of the user and click Next
• Now, by default, partial access is given, but it can be upgraded to full control
• Scroll down to the Full Control section, click on the drop-down and change None to Manage
• In the Assign Business Assets window, select the pages you want the user to have access to
• For each page, you can determine partial or full access
• Once you’ve reviewed the invitation, click on Send Request

How to Update the access of existing users?

In case of an existing user with insufficient permissions, a user with full control can upgrade their access by following these steps -

• Navigate to the People section in Facebook Business Settings
• Now you can see all the added users and their Business Account Access
• Click on the name of the user (for whom you want to upgrade the access), and a detailed window showing the current level of access will open
• Now you have two options to upgrade the access - (i) you can either provide full control access for the Business account (automatically gives access for all the connected Facebook pages and Instagram accounts) or (ii) for specific Facebook Page
• Click on the Manage button and upgrade the access permissions to Full Control
• Click on the Save button to save the changes

Check that all permissions are enabled for Statusbrew in Business Integrations

Enabling permissions for Statusbrew is essential to allow the platform to fetch the data and perform tasks for social media management. By granting permissions to Statusbrew, you allow the platform to access your Facebook Page data, manage posts, comments, and messages, and gather insights to help you optimize your social media management.

Without the required permissions, Statusbrew may not be able to fully integrate with your Facebook Page, which can cause connection or operational issues.

Note:

• Statusbrew will never publish anything to any of your social pages aside from the content you publish using Statusbrew yourself.
• Please do not uncheck any box and enable ALL the permissions.
• It is absolutely safe to enable all the permissions for Statusbrew, all your data is secure.

How to enable all the permissions for Statusbrew?

Curious about how to manage your Facebook Business Integrations?

Follow these steps to review and enable all the necessary permissions for Statusbrew, ensuring a seamless connection between your Facebook page and our platform -

• Log in to your Facebook Business account and go to the Business Integrations section (Log in > Click on your profile in the top right corner > Settings & Privacy > Settings > Business Integrations in the left nav) (Note - If you see an option saying ‘Switch Profile’ - click that to switch the profile)
• Now go to Statusbrew and click on View and edit

• In the dialog box that opens, ensure you have enabled all the permissions

• Make sure you enable permissions for all the pages that you want to connect to Statusbrew)

• Click on Save to update the Settings

Understand why Statusbrew requires these permissions

Note:

• It's important to ensure that all the permissions are enabled for Statusbrew to function correctly. If any permission is missing or not enabled, you may experience issues or errors while using Statusbrew.
• We understand that privacy and security are of utmost importance to our users. Please be assured that all your data is safe with us and we are committed to maintaining the highest standards of privacy and security. We will not access any of your data or take any action on your behalf without your explicit consent.
• In case you do not see the list of pages, it means that you have already enabled all the permissions for all the pages. In this scenario, there is no issue with your permissions.