Now that you've been Introduced to Engage and have learned about the various conversation actions available in Engage. It's important to know the different kinds of conversation that Statusbrew supports along with their sync rate.
Statusbrew connects with all the major social networks such as Facebook, Instagram, Twitter, LinkedIn, Google My Business and YouTube. The table below gives you a detailed look at different types of conversations along with their sync rate.
We may sync up to last 30 days of historical data depending upon the conversation type.
* For Instagram and Facebook ad comments, syncing can take up to 3 hours depending upon the active ads running. We sync up to 4000 active ads.
** All Twitter conversation syncing is real-time only for the Enterprise plan, for every other plan it syncs every 5 minutes.
Also, in order to sync comments on your Facebook and Instagram ad posts (dark posts), kindly connect your Facebook Ad account with Statusbrew. Learn how you can manage ad accounts in Statusbrew.