While trying to reply to a comment on Instagram Posts or Instagram Ads with Statusbrew, there might be times when you face certain errors. In this article, we have listed a few common errors with their explanations and possible solutions.
Error 01:
Your Instagram comment was not added - please verify its content.
This error occurs when your Instagram account has reached the maximum count of replies that can be sent in a period of time or the content of the message is invalid.
Solution:
To resolve this error, try any of the following techniques:
- Modify your comment - try rephrasing
- Avoid sending similar replies to multiple comments(including emojis) - it may be considered as an 'automated' reply
- Avoid short replies - be more creative and interactive. Try to add a personal touch i your replies to uplift your brand image and customer satisfaction
Error 02:
We cannot find the Instagram comment you are looking for
This error occurs when the specified comment you are trying to send your reply to has been deleted by the user or could not be found on Instagram.
Solution:
Since this comment is no longer available on Instagram, you may choose to close the conversation in Statusbrew.