If you're a marketing agency struggling to manage multiple clients, Statusbrew gives you the flexibility & platform to manage multiple clients from a single Statusbrew account.
Learn more - Social Media Management Tool for Agencies
This article will help streamline agency onboarding with Statusbrew. This ensures your Statusbrew experience fulfills client needs and is catered toward the success of your agency.
In this article
A Unique Space For Each Client
Statusbrew allows you to create a unique Space (organization) for each client to safeguard their data & eliminate any confusion.
Some common uses for multiple Organizations are:
- Complete data separation between different clients
- Separate billing for different clients
- Multi-client management without losing peace of mind
Once you've added agency members to your own organization, you can begin creating client spaces for easy management.
In order to easily make someone a part of several organizations, or quickly set up all the spaces that you need, reach out to our Customer Success Team.
Once you are part of multiple organizations, you can easily see and switch between organizations you are part of by clicking on the Space dropdown in the top right corner of your screen.
Clicking on your desired space name will switch your spaces instantly.
Statusbrew allows you to have separate billing for each client starting at just $49/mo per client. Reach out to us via live chat, or send us an email to ensure your billing plan is set up correctly.
Social Profiles & Profile Groups
Once your agency structure is set up in separate spaces, the next step is to connect your client's social profiles and create profile groups.
- Switch to your desired space and click on settings
- Now click on the Profiles menu & click on "+" to add a new profile
Repeat this for all the social profiles you wish to connect for different clients. Ensure the profiles are correctly connected to the desired space.
You can group your profiles together based on any attribute such as social network, geographical region, purpose, etc., or based on the structure of your online presence.
These social profile groups can be used to quickly perform complex tasks in Statusbrew.
Inviting Team Members
Once your agency structure is set up as separate spaces & you've connected your social profiles, you can then invite your team members & clients to their respective workspaces.
To invite a new team member,
- From your Statusbrew Dashboard, click on Settings
- Now click on Users and click on the "+" button
It is easy to manage users and provide different levels of access to them based on their responsibilities within the organization.
Learn more - Managing Access Permissions – Statusbrew Support
Statusbrew's real-time notifications tend to simplify your day by providing you with the most important updates on your social channels and the Statusbrew app. To set up notifications,
- Click on the profile avatar at the bottom left of your screen and click on Your Account
- Click on Notification Settings from the left side nav, choose the desired options and click on the Save button
All notifications available can be set for Mobile (push), Email, and Desktop (browser).
Creating Tags For Easy Labelling
Statusbrew offers robust Tags (labels) for categorizing the outbound and inbound content from Statusbrew’s Compose and Engage Inbox. Once you start tagging content, you'll also get a comprehensive usage breakdown of each tag to help you better understand message volume, performance patterns, and campaign effectiveness.
Learn how to create & manage Tags in Statusbrew - Tags Overview – Statusbrew Support