StatusbrewにFacebookページもしくはInstagramビジネスプロファイルを接続または再接続しようとしている場合は、必ず承認プロセス中は、すべての権限とすべてのページを受け入れるようにしてください。。
投稿、コメント、広告コメントなどのFacebookコンテンツが表示されないという問題が発生した場合は、Statusbrewの許可を拒否したか、更新する必要がある可能性があります。
Note:
あなたがページの所有者であるか、ページまたはプロファイルへの管理者アクセス権を持っていることを必ず確認してください。
Facebookページ接続への許可を確認するには:
- 下記のリンクをクリックしてFacebookビジネス統合へお進みください -https://www.facebook.com/settings?tab=business_tools
- ビジネス統合リストのStatusbrewの右手側にある確認と編集ボタンをクリックします
- Upon clicking the View and edit button a dialog appears which lists the various permissions required by Statusbrew. The following set of permissions are needed for the specific pages and/or profiles which you wish to connect with Statusbrew:
- Manage your ads
- Access your Facebook ads and related stats
- Manage your business
- Access profile and posts from the Instagram account connected to your Page (Access Instagram profile info and posts)
- Manage comments for the Instagram account connected to your Page (Manage comments on Instagram posts)
- Access insights for the Instagram account connected to your Page (Access Instagram insights)
- Manage and access Page conversations on Messenger
- Show a list of the Pages you manage
- Access your Page and App insights
- Manage and access your Pages’ messaging conversations
- Read content posted on the Page
- Manage accounts, settings, and webhooks for a Page
- Read user content on your Page
- Create and manage ads for your Page
- Create and manage content on your Page
- Manage comments on your Page
You simply need to enable all the permissions for each page or profile you wish to grant access. Alternatively, you can click on the topmost checkbox in front of the permission to grant access to all the pages or profiles. This step needs to be repeated for all the permissions mentioned above.
Once done, click on the Save button in the right bottom corner to save the changes.
Note:
Some Facebook permissions expire after 90 days, but you can easily renew them by following the steps given below.
To renew expired permissions:
- Please head to the Facebook Business Integrations page by clicking on this link -https://www.facebook.com/settings?tab=business_tools
- Click on the View and edit button in front of the Statusbrew business integration listing
- Click on the Renew button
If you still face any issue, please get in touch with us over the in-app live chat.